Q&A-us

You can visit our Contact Page, call us or email us at  [email protected], we are always ready to provide you with the best customer service.

A. Yes, within 15 days of purchase according to our Shipping & Returns Policies, if a product is defective or if we ship you the wrong shipment we will gladly accept returns and replacements.

Yes, the safety and security of your personal information is extremely important to us. That is why we use a HTTPS checkout, that is a Secure Sockets Layer (SSL) encryption security system, whi...

A. Please make sure your billing address matches correctly to that of the credit card you are using.

A. We use your address to ship your products and we use your email to send you the tracking number only. We do not spam your email after or mail you anything else. We also do not share any informat...

A. We accept the following credit cards, Visa, Master Card, and Paypal payments.

Yes, we will email you with an update of your order and a tracking number as soon as it ships out.

We will sent the parcel to you within 24 hours since received your payment, We ship from warehouses in United States ，United Kingdom，Canada，Australia，France，Germany. so depending on where you ...

A. Yes, we will ship your order out in a plain brown box tightly sealed and only your name and address will be on the label. We do not mention any of the contents of the box.